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First off, I hope you never ever ever need to do this. Make sure to record and back up your password for your vault wallet. Store it safely. However, if you've lost your wallet password, here's a video to help you replace your vault wallet so that you can create a new password THAT YOU WILL RECORD SAFELY AND REMEMBER... RIGHT? RIGHT? You can also view this video on YouTube here: https://gaming.youtube.com/watch?v=2SDUEtqx1QE
For users having trouble setting up their wallet, here is a little guide for Windows with the Electron wallet. Screenshots are with german language, sorry for that. Go to https://forum.xaya.io/topic/25-xaya-downloads/ and download the XAYA Electron Wallet. After downloading, start the wallet by double-clicking it. You should get some warning then: Click on “Further information” or whatever it says in your language. There should appear a button, which you click. There will most likely be another warning, where you allow changes made to your computer (e.g. click “yes”). Next step is to accept the license agreement and choose the direction where the wallet should be installed. Afterwards the installation process starts. At the end of that it should look like this: Click on finish, then the wallet will start. Wait for the wallet to be fully synced, this should only take a few moments for now. You can check the progress with the green bar: When both numbers at “Block Progression” are the same, your wallet is fully synced. You will now have to encrypt your wallet by clicking on “Encrypt Wallet” top right. Make sure you choose a safe password and most important backup this password somewhere save (so you will never lose it). After the encryption process has finished, the wallet will shut down automatically. Restart the wallet. You will now have to backup your Vault wallet and Game wallet. Only with those backups and your password you are able to recover your coins in case something bad happens. You can find the backup feature by going to "settings". Just click those two buttons on the right hand and put a name for the file in. You can for example make a folder "walletbackup" and in there a folder called "vault" and a folder called "game" and save the files as wallet.dat in each one (make sure to not mix things up). Store everything in a safe place. When everything is backed up properly, you can now create an address. Click on “unlock wallet” and enter your password. Now go to “receive”, so you can create a CHI address. This starts with entering a label. You can basically put anything in there, it’s just for you to better recognize certain addresses if you have a lot of them. After having put in the label, click “insert”. It should look like this now: Here is a short video from Ryan on how to do it: You can now use this address to receive your bounty or presale CHI by copying it into the bounty or tokensale portal. Please note, that you are not yet able to withdraw your CHI from the tokensale portal. Withdrawal of all your coins is not allowed until the main sale. FAQ Why is there a vault wallet and a game wallet and what is it good for ? There's a very good reason for this. To play games, you need to focus on the game, and not constantly entering a password every 30 seconds. The game/wallet.dat wallet facilitates this. This is where people should keep a small amount of CHI in order to play the games they like. The vault/wallet.dat is meant to keep valuable assets or larger amounts of CHI in that are locked behind a password. So, you have enhanced security there. This is for your own protection. (credit to Ryan) How do I reserve my favourite name, username, handle oder nickname on the Xaya blockchain ? See this video made by Ryan:
Someone was asking in Telegram about wallet file compatibility, i.e. Can I use a Windows XAYA Electron wallet.dat file in another OS or with the XAYA QT wallet? Yes. The wallet.dat file is simply a file with a specific file format. It can be used on Windows, Linux, and OS X (Mac) in the Electron or QT wallet software. Here are 2 screenshots showing the balance of the same wallet.dat file on Windows with the XAYA Electron wallet and on Linux Ubuntu with the XAYA QT wallet software.